What is Google Bard? Everything you need to know about ChatGPT rival
What is ChatGPT? The world’s most popular AI chatbot explained
For the future, Google said that soon, Google Bard will support 40 languages and that it would use Google’s Gemini model, which may be like
the upgrade from GPT 3.5 to GPT 4
was for ChatGPT. To use Google Bard, head to bard.google.com and sign in with a Google account. If you’re using a Google Workspace account instead of a personal Google account, your workspace administrator must enable Google Bard for your workspace. The company plans to “start the alpha with a small group of users to gather feedback and expand based on what we learn.”
It will only pull its answer from, and ultimately list, a handful of sources instead of showing nearly endless search results. ChatGPT offers many functions in addition to answering simple questions. ChatGPT can compose essays, have philosophical conversations, do math, and even code for you. For those who use Google’s productivity apps and have a Google https://chat.openai.com/ Workspace account, Gemini is available in Google Docs, Gmail, and more. The situation may be particularly vexing to some of Google’s AI experts, because the company’s researchers developed some of the technology behind ChatGPT—a fact that Pichai alluded to in Google’s blog post. “We re-oriented the company around AI six years ago,” Pichai wrote.
We’re deeply familiar with issues involved with machine learning models, such as unfair bias, as we’ve been researching and developing these technologies for many years. The last three letters in ChatGPT’s namesake stand for Generative Pre-trained Transformer (GPT), a family of large language models created by OpenAI that uses deep learning to generate human-like, conversational text. Google Bard is a conversational AI chatbot—otherwise known as a “large language model”—similar to OpenAI’s ChatGPT. You can foun additiona information about ai customer service and artificial intelligence and NLP. It was trained on a massive dataset of text and code, which it uses to generate human-like text responses. That’s because it’s based on Google’s own LLM (Large Language Model), known as LaMDA (Language Model for Dialogue Applications). Like OpenAI’s GPT-3.5, the model behind ChatGPT, the engineers at Google have trained LaMDA on hundreds of billions of parameters, letting the AI “learn” natural language on its own.
Adding Chat apps to a conversational platform like
Chat lets people ask questions, and issue commands, without
changing context. On its backend, a Chat app can
access other systems, acting as an intermediary to those systems. Over a month after the announcement, Google began rolling out access to Bard first via a waitlist. The biggest perk of Gemini is that it has Google Search at its core and has the same feel as Google products. Therefore, if you are an avid Google user, Gemini might be the best AI chatbot for you. Therefore, the technology’s knowledge is influenced by other people’s work.
You can build a chatbot using the Dialogflow tool and other services on the Google Cloud platform. Dialogflow is a tool in your web browser that allows you to build chatbots by entering examples. For example, if you already have a FAQ section on your website, that’s a good start. With Dialogflow you can edit the content of that Q&A and then train what is google chatbot the chatbot to find answers to questions that customers often ask. Dialogflow learns from all the conversation examples so that it can provide answers. To get started, read more about Gen App Builder and conversational AI technologies from Google Cloud, and reach out to your sales representative for access to conversational AI on Gen App Builder.
Bard data is treated the same as data from most Google products—it can be manually deleted, auto-deleted, or never saved. You can access these controls from the myactivity.google.com dashboard and filter for “Bard,” or go there directly with this link. Overall, the UI is friendlier than both ChatGPT and Bing Chat, but Bard is not as feature-packed as Bing Chat.
Googlebot can crawl the first 15MB of an HTML file or
supported text-based file. Each resource referenced in the HTML such as CSS and JavaScript is fetched separately, and
each fetch is bound by the same file size limit. After the first 15MB of the file, Googlebot
stops crawling and only sends the first 15MB of the file for indexing consideration. Other Google crawlers, for example Googlebot Video and
Googlebot Image, may have different limits.
Its ability to answer complex questions with apparent coherence and clarity has many users dreaming of a revolution in education, business, and daily life. But some AI experts advise caution, noting that the tool does not understand the information it serves up and is inherently prone to making things up. Google isn’t about to let Microsoft or anyone else make a swipe for its search crown without a fight. And as more concerns about plagiarism are raised, the more likely governments do something about it.
Google Bard: How does it work?
ChatGPT is an AI chatbot with advanced natural language processing (NLP) that allows you to have human-like conversations to complete various tasks. The generative AI tool can answer questions and assist you with composing text, code, and much more. While conversational AI chatbots can digest a users’ questions or comments and generate a human-like response, generative AI chatbots can take this a step further by generating new content as the output. This new content can include high-quality text, images and sound based on the LLMs they are trained on. Chatbot interfaces with generative AI can recognize, summarize, translate, predict and create content in response to a user’s query without the need for human interaction. Over time, chatbot algorithms became capable of more complex rules-based programming and even natural language processing, enabling customer queries to be expressed in a conversational way.
Overall, then, the freebie version does give you a lot to get on with, especially for Android users. And now select users can use Google AI to respond to text messages. There are a couple of hoops you need to jump through, and even then it’s not available to everyone, but it’s another example of how AI can make tedious tasks more efficient. In order to use Bard you’ll want to sign up at bard.google.com and enter your Gmail address. For step-by-step instructions on signing up, see our guide on how to use Bard. We’ve recently put it to the test in a handful of ways, from asking it controversial sci-fi questions to putting it head-to-head with the new Bing with ChatGPT to see what phone you should buy.
Gemini’s latest upgrade to Gemini should have taken care of all of the issues that plagued the chatbot’s initial release. According to Gemini’s FAQ, as of February, the chatbot is available in over 40 languages, a major advantage over its biggest rival, ChatGPT, which is available only in English. “While there are many reasons to vote for Kamala Harris, the most significant may be that she is a strong candidate with a proven track record of accomplishment,” Alexa said in a video shared on X, below.
We have a long history of using AI to improve Search for billions of people. BERT, one of our first Transformer models, was revolutionary in understanding the intricacies of human language. ChatGPT is built on top of GPT, an AI model known as a transformer first invented at Google that takes a string of text and predicts what comes next.
How to Access Google Bard Outside the US or the UK
However, you can access the official bard.google.com website in a web browser on your phone. Once you have access to Google Bard, you can visit the Google Bard website at bard.google.com to use it. You will have to sign in with the Google account that’s been given access to Google Bard.
It has the same generative capabilities as other chatbots, like ChatGPT, so if you tell Gemini where you are going on your next trip, it will be able to help you pack. Or ask it to explain who Socrates was and sit back for a history lesson. In terms of the quality of responses, we performed a Bing vs Google Bard face-off to find out which of the two AI chatbots is smarter on a wide range of topics.
When they take on the routine tasks with much more efficiency, humans can be relieved to focus on more creative, innovative and strategic activities. Satisfied that the Pixel 7 Pro is a compelling upgrade, the shopper next asks about the trade-in value of their current device. Switching back to responses grounded in the website content, the assistant answers with interactive visual inputs to help the user assess how the condition of their current phone could influence trade-in value. These early results are encouraging, and we look forward to sharing more soon, but sensibleness and specificity aren’t the only qualities we’re looking for in models like LaMDA. We’re also exploring dimensions like “interestingness,” by assessing whether responses are insightful, unexpected or witty. Being Google, we also care a lot about factuality (that is, whether LaMDA sticks to facts, something language models often struggle with), and are investigating ways to ensure LaMDA’s responses aren’t just compelling but correct.
Google Says It Fixed Image Generator That Failed to Depict White People – The New York Times
Google Says It Fixed Image Generator That Failed to Depict White People.
Posted: Wed, 28 Aug 2024 16:13:33 GMT [source]
Whether it’s applying AI to radically transform our own products or making these powerful tools available to others, we’ll continue to be bold with innovation and responsible in our approach. And it’s just the beginning — more to come in all of these areas in the weeks and months ahead. As we’ve just discussed, Gemini is an expansive umbrella for a whole lot of AI features and functionality delivered via different avenues.
LaMDA builds on earlier Google research, published in 2020, that showed Transformer-based language models trained on dialogue could learn to talk about virtually anything. Since then, we’ve also found that, once trained, LaMDA can be fine-tuned to significantly improve the sensibleness and specificity of its responses. It’s a really exciting time to be working on these technologies as we translate deep research and breakthroughs into products that truly help people. Two years ago we unveiled next-generation language and conversation capabilities powered by our Language Model for Dialogue Applications (or LaMDA for short). Conversational AI chatbots can remember conversations with users and incorporate this context into their interactions. When combined with automation capabilities including robotic process automation (RPA), users can accomplish complex tasks through the chatbot experience.
Then, in December 2023, Google upgraded Gemini again, this time to Gemini, the company’s most capable and advanced LLM to date. Specifically, Gemini uses a fine-tuned version of Gemini Pro for English. When Google Bard first launched almost a year ago, it had some major flaws. Since then, it has grown significantly with two large language model (LLM) upgrades and several updates, and the new name might be a way to leave the past reputation in the past. By providing your information, you agree to our Terms of Use and our Privacy Policy.
Previously, Malcolm had been a staff writer for Tom’s Guide for over a year, with a focus on artificial intelligence (AI), A/V tech and VR headsets. Google has invested hundreds of millions of dollars into Anthropic, an AI startup similar to Microsoft-backed OpenAI. Anthropic debuted the new version of its own AI chatbot — Claude 2 — in July 2022.
That gives it a lot of flexibility to perform a wide range of tasks. Upload an image (or take one with your smartphone) and Gemini can analyze the image and tell you things about it. Paste some code into the Gemini prompt box and ask it to rewrite it and Gemini can do that. Gemini is more than an AI model, though, as it’s also the new name and identity for it’s chatbot, previously known as Bard. Essentially, Google has simplified things by calling both the underlying model and chatbot itself Gemini.
Today, the scale of the largest AI computations is doubling every six months, far outpacing Moore’s Law. At the same time, advanced generative AI and large language models are capturing the imaginations of people around the world. In fact, our Transformer research project and our field-defining paper in 2017, as well as our important advances in diffusion models, are now the basis of many of the generative AI applications you’re starting to see today. Beyond the basics, Google Bard has a few important features that set it apart from other chatbots.
Google has been known to introduce new statues whenever a new Android version is launched, often themed around the dessert-inspired codenames the company still uses internally. While Google stopped publicly naming Android versions after desserts following Android 9 Pie, these sweet monikers remain an internal custom. The latest version, Android 15, carries the codename “Vanilla Ice Cream,” which is clearly reflected in the new statue’s design. Check out our docs and resources to build a chatbot quickly and easily.
How to use Google Bard
OpenAI launched a paid subscription version called ChatGPT Plus in February 2023, which guarantees users access to the company’s latest models, exclusive features, and updates. Now, our newest AI technologies — like LaMDA, PaLM, Imagen and MusicLM — are building on this, creating entirely new ways to engage with information, from language and images to video and audio. We’re working to bring these latest AI advancements into our products, starting with Search. Alex Blake has been fooling around with computers since the early 1990s, and since that time he’s learned a thing or two about tech. As well as TechRadar, Alex writes for iMore, Digital Trends and Creative Bloq, among others. That means he mostly covers the world of Apple and its latest products, but also Windows, computer peripherals, mobile apps, and much more beyond.
Improve customer engagement and brand loyalty
Before the advent of chatbots, any customer questions, concerns or complaints—big or small—required a human response. Naturally, timely or even urgent customer issues sometimes arise off-hours, over the weekend or during a holiday. But staffing customer service departments to meet unpredictable demand, day or night, is a costly and difficult endeavor. Any software simulating human conversation, whether powered by traditional, rigid decision tree-style menu navigation or cutting-edge conversational AI, is a chatbot. Chatbots can be found across nearly any communication channel, from phone trees to social media to specific apps and websites.
Learn about how the COVID-19 pandemic rocketed the adoption of virtual agent technology (VAT) into hyperdrive. Take this 5-minute assessment to find out where you can optimize your customer service interactions with AI to increase customer satisfaction, reduce costs and drive revenue. Connect the right data, at the right time, to the right people anywhere. IBM Consulting brings deep industry and functional expertise across HR and technology to co-design a strategy and execution plan with you that works best for your HR activities. Whatever the case or project, here are five best practices and tips for selecting a chatbot platform. Learn what IBM generative AI assistants do best, how to compare them to others and how to get started.
Google Bard is Google’s answer to ChatGPT, but it’s also different. The chatbot at this stage is an experiment that lets you do everything from planning a birthday party and drafting an email to answering questions on complex topics. It even lets you code and soon will feature an AI image generator thanks to Adobe. It is designed to do away with the conventional text-based context window and instead converse using natural, spoken words, delivered in a lifelike manner. According to OpenAI, Advanced Voice, “offers more natural, real-time conversations, allows you to interrupt anytime, and senses and responds to your emotions.”
The goal of this feature is to provide you with more accurate search results, though Google says checked grammar may not be 100% accurate despite the AI upgrade. One other thing you may have noticed is that Google Bard falls a bit short in providing sources for the information it pulls. While it does cite Tom’s Guide and Phone Arena (albeit incorrectly), there are no links provided for those sources.
In a large company, teams often want to build a chatbot, but different chat channels are important to different departments. As a company you want to be present on all of those channels, whether that’s the website, on social media, via telephone or on Whatsapp. Build an integrated bot so there’s no duplication of work and maintenance is much easier. After the transfer, the shopper isn’t burdened by needing to get the human up to speed. Gen App Builder includes Agent Assist functionality, which summarizes previous interactions and suggests responses as the shopper continues to ask questions. As a result, the handoff from the AI assistant to the human agent is smooth, and the shopper is able to complete their purchase, having had their concerns efficiently answered.
- The chatbot at this stage is an experiment that lets you do everything from planning a birthday party and drafting an email to answering questions on complex topics.
- Other Google crawlers, for example Googlebot Video and
Googlebot Image, may have different limits.
- One AI Premium Plan users also get 2TB of storage, Google Photos editing features, 10% back in Google Store rewards, Google Meet premium video calling features, and Google Calendar enhanced appointment scheduling.
- You can access these controls from the myactivity.google.com dashboard and filter for “Bard,” or go there directly with this link.
- Firefly is trained on the company’s own stock image library to get around the ethical and legal problem of image accreditation.
In its July wave of updates, Google added multimodal search, allowing users the ability to input pictures as well as text to the chatbot. Android users will have the option to download the Gemini app from the Google Play Store or opt-in through Google Assistant. Once they do, they will be able to access Gemini’s assistance from the app or via anywhere that Google Assistant would typically be activated, including pressing the power button, corner swiping, or even saying “Hey Google.” Soon, users will also be able to access Gemini on mobile via the newly unveiled Gemini Android app or the Google app for iOS. Suppose a shopper looking for a new phone visits a website that includes a chat assistant.
The chatbots, once developed, are trained using data to handle queries from the users. Many of the frustrations that you experience with traditional customer services, such as limited opening hours for contact by phone, waiting times and incomprehensible menus, can be removed with chatbots. People do find it important to know whether they are interacting with a human being or a chatbot, but, interestingly, a chatbot is more likely to be forgiven for making a mistake than a human. Chatbots are getting better and better at understanding and interacting, and can be very helpful for interactions about these topics as well. For example, since the advent of artificial intelligence, KLM Royal Dutch Airlines has been handling twice as many questions from customers via social media. And technical developer Doop built a Google Assistant Action in the Netherlands in collaboration with AVROTROS, specifically for the Eurovision Song Contest.
Google sees it as a complementary experience to Google Search — which just got its own huge AI upgrade. Still, you’ll see a “Google It” button next to responses when you use Bard that takes you to Search. Google Bard lets you click a “View other drafts” option to see other possible responses to your prompt. Google Bard also doesn’t support user accounts that belong to people who are under 18 years old. Google Bard is here to compete with ChatGPT and Bing’s AI chat feature.
A chatbot may prompt you to ask a question or describe a problem, to which it will either clarify what you said or provide a response. Some are sophisticated, learning information about you based on data collected and evolving to assist you better over time. The final twist is that as well as the basic (free) version of Gemini for consumers, there is also a subscription offering for the AI known as Gemini Advanced. Other Google researchers who worked on the technology behind LaMDA became frustrated by Google’s hesitancy, and left the company to build startups harnessing the same technology.
Interestingly, it turned out to be a tie, but we like how Bard often provided more context and detail in its responses. Fake AI-generated images are becoming a serious problem and Google Bard’s AI image-generating capabilities thanks to Adobe Firefly could eventually be a contributing factor. But Google is making it easier to detect these fake images with Fact Check Explorer. This Google feature has been around for a few years, but it just got an upgrade where you can upload images to check if they’re fakes. Google Bard can now respond using images to add context to text responses, and after testing Bard’s new image capabilities we came away relatively impressed. We also tested out its new Export to Sheets feature and while it has a couple of quirks it’s a serious time saver.
When not writing, you can find him hiking the English countryside and gaming on his PC. Along with OpenAI’s ChatGPT, Microsoft’s Copilot and Apple Intelligence, Google Gemini is one of the dominant forces in the world of artificial intelligence (AI) and chatbots. Google has, by its own admission, chosen to proceed cautiously when it comes to adding the technology behind LaMDA to products. Besides hallucinating incorrect information, AI models trained on text scraped from the Web are prone to exhibiting racial and gender biases and repeating hateful language. Quietly launched by OpenAI last November, ChatGPT has grown into an internet sensation.
Alexa Had Different Responses To Key Query On Kamala Harris And Donald Trump; Amazon Cites Error “Quickly Fixed”
After the response is given, there are a couple of buttons at the bottom. You can rate the response with a thumbs up or down, regenerate the response to the same prompt, or do a Google Search for it. Malcolm McMillan is a senior writer for Tom’s Guide, covering all the latest in streaming TV shows and movies. That means news, analysis, recommendations, reviews and more for just about anything you can watch, including sports!
As Google warns, though, it’s not recommended to use Bard’s text output as a final product. It’d be wise to only use Bard’s text generation as a starting place. LaMDA was originally announced at Google I/O in 2021, but it remained a prototype and was never released to the public.
The customer no longer has to wait, the company saves money and the employees experience less stress. As a customer, you get a chatbot on the phone that listens to your question and can answer like a human thanks to speech technology. If the chatbot doesn’t know the answer, it can transfer them to an employee. The customer will not be prompted for information again, as the agent will see that the chat history and system fields are already filled.
For the latest on what Bard has added, check out our report on 3 ways Google Bard AI is getting better. Plus, there’s building evidence that Google has big plans for Bard’s future. Google has dropped hints in recent weeks that Bard will start invading your text messages or start screening your calls on Pixel phones. And Bard extensions allow you to connect outside applications to Google Bard to supercharge your productivity. Bard extensions got a major upgrade in the September Bard update, giving you the ability to integrate Bard with Docs, Drive, Flights, Hotels, YouTube and more.
At Google I/O 2023 on May 10, 2023, Google announced that Google Bard would now be available without a waitlist in over 180 countries around the world. In addition, Google announced Bard will support “Tools,” which sound similar to
ChatGPT plug-ins
. Google also said you will be able to communicate with Bard in Japanese and Korean as well as English.
In addition to the new generative capabilities, we have also added prebuilt components to reduce the time and effort required to deploy common conversational AI tasks and vertical-specific use cases. These components provide out-of-the-box templates for virtual agents and integrations, including much-requested features for collecting Numerical and Credit Card CVV inputs. The first set has been released in GA, with many more to come in 2023. Like many recent language models, including BERT and GPT-3, it’s built on Transformer, a neural network architecture that Google Research invented and open-sourced in 2017.
And if a user is unhappy and needs to speak to a real person, the transfer can happen seamlessly. Upon transfer, the live support agent can get the full chatbot conversation history. With a user-friendly, no-code/low-code platform AI chatbots can be built even faster.
Let’s assume the user wants to drill into the comparison, which notes that unlike the user’s current device, the Pixel 7 Pro includes a 48 megapixel camera with a telephoto lens. ”, triggering the assistant to explain that this term refers to a lens that’s typically greater than 70mm in focal length, ideal for magnifying distant objects, and generally used for wildlife, sports, and portraits. At Apple’s Worldwide Developer’s Conference in June 2024, the company announced a partnership with OpenAI that will integrate ChatGPT with Siri. With the user’s permission, Siri can request ChatGPT for help if Siri deems a task is better suited for ChatGPT. On February 6, 2023, Google introduced its experimental AI chat service, which was then called Google Bard. In short, the answer is no, not because people haven’t tried, but because none do it efficiently.
For example, organizations can use prebuilt flows to cover common tasks like authentication, checking an order status, and more. Developers can add these onto a canvas with a single click and complete a basic form to enable them. Developers can also visually map out business logic and include the prebuilt and custom tasks. The graph is simple as the AI handles guiding the user conversation. When a Chat app is invoked, it needs to know who is
invoking it, in what context, and how to address the invoker. To access data
beyond this basic identity data, the Chat app must be
granted access through
authentication.
Chatbots have existed for years, so let’s start by walking through the below video to visualize how generative AI changes the game. With Conversational AI on Gen App Builder, organizations can orchestrate interactions, keeping users on task and productive while also enabling free-flowing conversation that lets them redirect the topic as needed. For each Chat app that you build, you must create a
separate Google Cloud project in the Google Cloud console. To deploy and share your
Chat app with other Google Chat users, you publish
and list them on the Google Workspace Marketplace.
How to Get Access to Google Bard
This gave rise to a new type of chatbot, contextually aware and armed with machine learning to continuously optimize its ability to correctly process and predict queries through exposure to more and more human language. Predictive chatbots are more sophisticated and personalized than declarative chatbots. Often considered conversational chatbots, or virtual agents, these AI- and data-driven chatbots are much more interactive and aware. They utilize NLP and more complicated ML, along with natural language understanding (NLU) to continue learning about the user through predictive analytics and intelligence.
LaMDA was built on Transformer, Google’s neural network architecture that the company invented and open-sourced in 2017. Interestingly, GPT-3, the language model ChatGPT functions on, was also built on Transformer, according to Google. Google renamed Google Bard to Gemini on February 8 as a nod to Google’s LLM that powers the AI chatbot. “To reflect the advanced tech at its core, Bard will now simply be called Gemini,” said Sundar Pichai, Google CEO, in the announcement. Despite the release of the source code, the stable version of Android 15 hasn’t yet been pushed to consumer devices. Typically, Google’s new Pixel phones debut with the latest Android version, but this year saw the Pixel 9 series launched ahead of schedule, still running on last year’s operating system.
The paid subscription model gives you extra perks, such as priority access to GPT-4o, DALL-E 3, and the latest upgrades. We’ve been working on an experimental conversational AI service, powered by LaMDA, that we’re calling Bard. And today, we’re taking another step forward by opening it up to trusted testers ahead of making it more widely available to the public in the coming weeks.
Other buttons let you give a thumbs up or thumbs down to a response—important feedback for Google. You can also get a new response (that’s the refresh button) or click “Google it” and get traditional search results for a topic. Bard will also suggest prompts to demonstrate how it works, like “Draft a packing list for my weekend fishing and camping trip.” Assuming you’re in a supported country, you will be able to access Google Bard immediately. A recent report even indicated that Bard was trained using ChatGPT data without permission. That Google Bard displayed this erroneous information with such confidence caused heavy criticism of the tool, drawing comparisons with some of ChatGPT’s weaknesses.
Satisfying responses also tend to be specific, by relating clearly to the context of the conversation. It can be literal or figurative, flowery or plain, inventive or informational. That versatility makes language one of humanity’s greatest tools — and one of computer science’s most difficult puzzles.
Furthermore, there’s a free Gemini app for Android now, and Gemini can replace Google Assistant on your Android phone if you wish. There’s also a free version of Google Gemini that is accessible via any internet browser. For example, the query “Is it easier to learn the piano or the guitar? Notably, Pichai did not announce plans to integrate Bard into the search box that powers Google’s profits. Instead he showcased a novel, and cautious, use of the underlying AI technology to enhance conventional search. For questions for which there is no single agreed-on answer, Google will synthesize a response that reflects the differing opinions.
Since there is no guarantee that ChatGPT’s outputs are entirely original, the chatbot may regurgitate someone else’s work in your answer, which is considered plagiarism. As mentioned above, ChatGPT, like all language models, has limitations and can give nonsensical answers and incorrect information, so it’s important to double-check the answers it gives you. SearchGPT is an experimental offering from OpenAI that functions as an AI-powered search engine that is aware of current events and uses real-time information from the Internet. The experience is a prototype, and OpenAI plans to integrate the best features directly into ChatGPT in the future.
And when you’re not satisfied with the answers, you can click “Google it” and go to Google Search for more insight. This feature initially got a boost in Bard’s first “Experiment updates” so that you get an increased number of Search options based on your prompt if you want to explore further. Chat GPT You can also use images in your prompts thanks to Google Bard’s multimodal functionality from PaLM 2. You can also have Bard respond to your prompts with images and videos. Eventually, the chatbot will be able to generate completely new AI images thanks to an Adobe Firefly integration.
They can also help the customers lodge a service request, send an email or connect to human agents if need be. In a digital world, customers have come to expect businesses to be available 24/7. And chatbots provide an easy and inexpensive way to do just that by adding an automated live chat feature to your website that visitors can interact with to get the help they need when they need it.
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